Terms of Service - Solve the Network

3.1 Age Requirements

You must be at least 18 years of age to use this Service. By using the Service, you represent and warrant that you meet this age requirement.

3.2 Authority

If you are using the Service on behalf of an organization, you represent and warrant that you have the authority to bind that organization to these Terms.

4.1 Account Creation

To access certain features of the Service, you must register for an account. You agree to:

• Provide accurate, current, and complete information during registration
• Maintain and promptly update your account information
• Maintain the security of your password and account credentials
• Accept responsibility for all activities that occur under your account
• Notify us immediately of any unauthorized access or security breach

4.2 Account Responsibility

You are responsible for safeguarding your account credentials. We cannot and will not be liable for any loss or damage arising from your failure to maintain account security.

4.3 Account Termination

We reserve the right to suspend or terminate your account at any time for violations of these Terms, illegal activity, or any other reason at our sole discretion.

5.1 Permitted Use

You agree to use the Service only for lawful purposes and in accordance with these Terms. You agree not to use the Service:

• In any way that violates any applicable federal, state, local, or international law or regulation
• To transmit or procure the sending of any advertising or promotional material without our prior written consent
• To impersonate or attempt to impersonate Solve the Network, our employees, another user, or any other person or entity
• To engage in any conduct that restricts or inhibits anyone's use or enjoyment of the Service

5.2 Prohibited Activities

You specifically agree not to:

• Use the Service in any manner that could disable, overburden, damage, or impair the Service
• Use any robot, spider, or other automatic device to access the Service
• Attempt to gain unauthorized access to any portion of the Service
• Introduce any viruses, trojans, worms, logic bombs, or other harmful material
• Attack the Service via denial-of-service attacks or distributed denial-of-service attacks
• Reverse engineer, decompile, or disassemble any aspect of the Service
• Use the Service to store or transmit malicious code
• Interfere with or disrupt the integrity or performance of the Service
• Attempt to gain unauthorized access to other users' data or accounts

6.1 Our Intellectual Property

The Service and its original content, features, and functionality are owned by Solve the Network and are protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.

6.2 Your Content

You retain all rights to any content, data, or information you submit, upload, or display on or through the Service ("User Content"). By submitting User Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, modify, adapt, publish, and display such content solely for the purpose of providing and improving the Service.

6.3 Feedback

If you provide us with any feedback, suggestions, or ideas about the Service, you grant us the right to use such feedback without any obligation to you.

7.1 Pricing

Certain features of the Service may require payment. All prices are subject to change with reasonable notice. We reserve the right to modify our pricing structure at any time.

7.2 Billing

By purchasing a subscription or paid service, you agree to pay all applicable fees and charges. Payments are processed through third-party payment processors, and you agree to their terms of service.

7.3 Subscription Renewal

Subscriptions automatically renew unless cancelled before the renewal date. You are responsible for cancelling your subscription if you do not wish to continue.

7.4 Refunds

Refunds are provided at our sole discretion and in accordance with our refund policy. Generally, fees paid are non-refundable except as required by law.

7.5 Late Payments

We reserve the right to suspend or terminate access to the Service for any account with outstanding payment obligations.

8.1 Privacy Policy

Your use of the Service is also governed by our Privacy Policy, which is incorporated into these Terms by reference. Please review our Privacy Policy to understand our data practices.

8.2 Network Data

You acknowledge that the Service may collect network configuration data, performance metrics, and other technical information necessary to provide the Service. You represent and warrant that you have all necessary rights and permissions to provide such data to us.

8.3 Data Security

While we implement reasonable security measures, you acknowledge that no method of transmission or storage is completely secure. We cannot guarantee the absolute security of your data.

9.1 Service Availability

We strive to provide reliable service but do not guarantee that the Service will be available at all times. The Service may be subject to:

• Scheduled maintenance and updates
• Unscheduled downtime due to technical issues
• Interruptions due to circumstances beyond our control

9.2 Service Modifications

We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time, with or without notice. We shall not be liable to you or any third party for any modification, suspension, or discontinuation of the Service.

9.3 Updates

We may automatically update the Service to improve performance, enhance features, or address security issues. You agree to receive such updates as part of your use of the Service.

11.1 Warranty Disclaimer

WE DO NOT WARRANT THAT:

• The Service will function uninterrupted, secure, or error-free
• Defects will be corrected
• The Service or servers are free of viruses or other harmful components
• Results obtained from the Service will be accurate or reliable

11.2 Limitation of Liability

11.3 Maximum Liability

13.1 Termination by You

You may terminate your account at any time by contacting us or using the account termination feature in the Service.

13.2 Termination by Us

We may terminate or suspend your account and access to the Service immediately, without prior notice or liability, for any reason, including but not limited to:

• Breach of these Terms
• Fraudulent, abusive, or illegal activity
• Extended periods of inactivity
• At our sole discretion

13.3 Effect of Termination

Upon termination:

• Your right to use the Service will immediately cease
• We may delete your account and all associated data
• You remain liable for all charges incurred prior to termination
• Provisions that should survive termination will remain in effect

14.1 Governing Law

These Terms shall be governed by and construed in accordance with the laws of [Your Jurisdiction], without regard to its conflict of law provisions.

14.2 Arbitration Agreement

Any dispute arising out of or relating to these Terms or the Service shall be resolved through binding arbitration in accordance with the rules of [Arbitration Association], rather than in court, except that you may assert claims in small claims court if your claims qualify.

14.3 Class Action Waiver

You agree that any arbitration or proceeding shall be limited to the dispute between you and us individually. To the full extent permitted by law, no arbitration or proceeding shall be joined with any other, no dispute shall be arbitrated on a class-action basis, and you waive any right to participate in a class-action lawsuit or class-wide arbitration.

14.4 Exception for Injunctive Relief

Notwithstanding the arbitration agreement, either party may seek injunctive or other equitable relief in court to prevent the actual or threatened infringement, misappropriation, or violation of intellectual property rights.

15.1 Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Solve the Network regarding the Service and supersede all prior agreements and understandings.

15.2 Waiver

No waiver of any term of these Terms shall be deemed a further or continuing waiver of such term or any other term, and our failure to assert any right or provision under these Terms shall not constitute a waiver of such right or provision.

15.3 Severability

If any provision of these Terms is held to be invalid or unenforceable, the remaining provisions shall remain in full force and effect. The invalid or unenforceable provision shall be replaced with a valid provision that most closely matches the intent of the original provision.

15.4 Assignment

You may not assign or transfer these Terms or your rights under these Terms without our prior written consent. We may assign these Terms without restriction.

15.5 Force Majeure

We shall not be liable for any failure to perform our obligations under these Terms where such failure results from circumstances beyond our reasonable control, including but not limited to acts of God, war, terrorism, natural disasters, pandemic, or government actions.

15.6 Notices

All notices to you shall be provided via email to the address associated with your account or by posting on the Service. Notices to us should be sent to the contact information provided below.

15.7 Relationship

Nothing in these Terms creates any agency, partnership, joint venture, or employment relationship between you and Solve the Network.

15.8 Export Compliance

You agree to comply with all applicable export and import control laws and regulations in your use of the Service.